Find Me Follow Me

Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to be received at different locations, on different phones. “Find Me” refers to the ability to receive incoming calls at any location.

Settings Window
In this section, you can change settings for the chosen Call Forwarding Extension.

Click the Settings button  in the widget title bar to continue: 


Follow Me List: List extensions to ring, one per line. You can include another extension for your company, or an external number. Suffixing the second number with a pound (#). ex: 2448089# would dial 2448089.

Ring <Exten> First For: This is the number of seconds to ring the primary extension prior to proceeding to the follow-me list. Your extension will also be included in the follow-me list first. Normal time to ring first is 5 to 7 seconds.

Ring Followme List For: Time in seconds that the phones on the follow me list will ring. The number of rings will depend on region. Example: If a phone rings for 1 second then waits 2, each ring is 3 seconds. Normal time is between 20 and 25 seconds.

Use Confirmation: Enabling will provide the Followme number with call confirmation. Enabling this requires the remote side push 1 on their phone before the call is put through. Example "Press 1 to accept.
 



Article ID: 378
Last updated: 11 Jun, 2025
Revision: 1
Phone -> User Control Panel -> Find Me Follow Me
https://kb.mercury.net/index.php?View=entry&EntryID=378