Call History

The Call History widget allows you to see all inbound and outbound calls for your user and listen to any call recordings that are associated with that call.  Note: You can only see your Call History.

• For each Call record we have the following

  • Date: Date and Time call was received or placed.

  • Description: For each call we have the following icons under the Description

• Duration: Length of call in Hours- Minutes-Seconds

  • Playback: If the call has a Call Recording associated with it you will be able to listen to the recording in your browser.

  • Playback: If the call has a Call Recording associated with it you can hit play to listen to the call in the User Control Panel.

  • Controls:  If the call has a Call Recording associated with it you can hit the download Icon to save the file to your computer.

Please contact your PhonePro Professional if you would like call recording enabled for your extension/business.